Wolverhampton registers about a third of England's taxi drivers, according to a report. 3 0 obj The application fee for a New Private Hire Driver licence is 64.00 for a 1 year licence or 120.00 for a 3 year licence and must be paid electronically as part of this application process. Wolverhampton City Council, Download a zip file of all correspondence, Enforcement of standards in private rented sector, Noise complaints for Premier League stadiums, People banned from council-owned buildings. n)=_} bRqHCD@[WP,=|B2Ho|Sc$+! In the last year, we have covered: These operations are conducted in partnership with officers from the respective licensing authority, as well as the local police force and representatives from the Driver and Vehicle Standards Agency (DVSA). Has the incident been reported to the police. The BBC is not responsible for the content of external sites. Dear Wolverhampton City Council, Please could you provide a list by (name / address / contact details /) . u6`QK@E%E%/z( (Q@RPKE QIKHOQL(QKI@J^h The city council added it had been at the forefront of calls for a national database of drivers. If you hold a current Driver or Vehicle Licence with City of Wolverhampton Council, you will need to register with the "My Licence Portal" to inform of arrests, cautions, charges, convictions and Fixed Penalties as part of your conditions of licence. The Council also considers whether the complaints against the driver necessitate consideration by the Disclosure and Barring Service for the former driver to be added to the children and/or vulnerable adults barred lists. 1 0 obj requested for any other reason together with the reason(s) why and details Once a statement is provided you may be asked to give evidence in court. ( "There have been several consultations about the private hire trade and he appears to be playing catch up. Any views expressed in this email are those of the individual sender, "What is really important is that we make sure we bring the taxi drivers in on this. Before becoming a driver, there are several requirements that must be met. except where the sender specifically states these to be the views Members of the council's regulatory committee are set to discuss the matter on Wednesday. services through our wholly owned subsidiary Taxi drivers licensed by a council which is accused of threatening public safety are suspected of serious sexual offences. Run by Volunteers and powered by Alaveteli. This includes when drivers are operating outside of Wolverhampton, where drivers are expected to co-operate with reasonable requests from compliance staff authorised in other areas. Donate and support our work. ( Did this woman die because her genitals were cut? and a limited company (03277032). endobj ago In Wolverhampton they can use older taxis That's the main reason 13 blake-a-mania 8 mo. <> Subscribe to one or all notification sources from this one place. except where the sender specifically states these to be the views Printed from https://www.whatdotheyknow.com/request/taxi_complaints_4?unfold=1 on May 02, 2023 00:03. )i( ( 4G Any views expressed in this email are those of the individual sender, Yours faithfully, <> We also undertake Compliance Operations throughout the year, including Friday and Saturday nights to ensure safety for visitors to the night-time economy. The BBC is not responsible for the content of external sites. Wolverhampton City Council, Download a zip file of all correspondence, Children and adults removed by social services due to poor housing conditions, Correspondence between UBER BRITANNIA LIMITED and Wolverhampton City Council. 2023 Resolver Consumer Online Limited. stream JZ(99(J ( ( ( ( ( ( ( ( ( ( ((EPEPER(96 Instead, theyre full of the info you need to get things sorted. Email:licensing@sstaffs.gov.ukTelephone: (01902) 696000, Sign up to receive news and updates from South Staffordshire Council. (05798215). Whilst people apply to Wolverhampton from all over the country, we conduct compliance operations all over the country. Councillor Mike Bird, the leader of Walsall Council, said he favoured a change in legislation as the current system was making a mockery of local authority licensing laws. It's quick, easy and (best of all) it's free. The service also undergoes audit each year. Explore in 3D: The dazzling crown that makes a king. )(((h(QE This request has been closed to new correspondence. Responsible for local and national political stories, opinion, comment and analysis. Reports of child sexual exploitation are among allegations made against drivers licensed in Wolverhampton, but who also operate across England. City of Wolverhampton Council Taxi Licensing Safeguarding Statement, A face-to-face English assessment (followed by a recorded interview where there are any concerns), Safeguarding children and vulnerable adults. [1][Wolverhampton City Council request email] When we receive a complaint, if the problem is something we can put right straight away, we will. the use of this email or attachments. In that year a change in the law allowed private hire drivers to operate in a different area from where they obtained a licence. Please check with your phone provider if you are unsure about how much a call will cost. All rights reserved. Magistrates dismissed Sahrish Rahat Ayub's appeal against Wolverhampton Council's decision to revoke her private hire driver licence. Weve helped millions of people find a resolution. The guidelines have been benchmarked against the Institute of Licensings Guidance and the Governments Statutory Standards and in both documents cases, the Councils rehabilitation periods are longer. )((((QE( ( ( ( ( ( ))h9G4:9 4wE/4 sIJ ( The request was refused by Wolverhampton City Council. Is climate change killing Australian wine? You may change your settings at any time or accept the default settings. 13 Birmingham pubs named after royalty - but are they celebrating the Kings Coronation Weekend? This email contains proprietary confidential information some or all of Concerns have also been raised over passenger safety. disseminate the information contained within this e-mail. mySociety But it added: "We are currently developing a referral mechanism that would inform, in writing, all the relevant safeguarding, policing and licensing authorities in an area when we take action in relation to a driver licensed by us, but operating in their area.". By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. If their licence is revoked, this decision is recorded on NR3S, in case the driver tries to apply for a licence at another authority. Wolverhampton Council, Any breach of this condition would be looked on most unfavourably: 3.9 A private hire licence is a badge of approval, it states the Local Authority feels the holder is fit and proper and suitable in every way. . You therefore need a debit or credit card to make the payment.. You must also complete a DBS application (Criminal Records Check) and provide a DVLA three . Use Resolver to make a complaint. You are now required to show photoID when voting at a polling station at the elections on May 4th. Councillor Alan Bolshaw, the citys licensing chief, said: Councillor Bird seems to have come quite late to the party. [1][Wolverhampton City Council request email] endobj VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules. Theres no jargon in our rights guides. Donate and support our work. Predators can use relaxed rules to become taxi drivers and gain access to vulnerable passengers, a victim's charity said. It is intended solely for the addressee. <> (Q@QH( This condition empowers officers in other areas and where drivers are breaking the law then other licensing authorities can and do prosecute them. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. (QA!EPEPEPES ) QE QE Wolverhampton have been taken to ensure that no viruses are present. We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone. (JaIKE9R@J_sMjJ ZJU%0 2023 BBC. At the end of the training programme, there is a written assessment. proceeding with your request. 5 0 obj Wolverhampton Council launched The Additional Restriction Grant - Taxi and Private Hire Grant Scheme to help drivers across the city. Yours faithfully mySociety Wolverhampton Council has cornered the market, but you have to question whether it is right that a driver can get a licence there but ply their trade hundreds of miles away, he said. Follow BBC West Midlands on Facebook, on Twitter, and sign up for local news updates direct to your phone. Established in 2008. ]k w79`Yu-i%r!H106 43@QX-Wq/ 1. mailto:[Wolverhampton City Council request email], 92K Dear Wolverhampton City Council, Number of Private hire taxi operators who have breached their operators licence conditions including name of operator and details of breaches from 2017 -2019 . ( Council cannot accept responsibility for any loss or damage arising from Get started. The secret mine that hid the Nazis' stolen treasure. Please notify Established in 2008. @RRQE%0(JZ (QE Thank you for your request for information received on6 November However, there remains no official system of ensuring all authorities are aware of suspected criminal activity, although the council "refutes any accusation" of failing to pass on details. The customer had been provided with a business card containing Ayubs personal phone number and she told him she had set up her own business. Slower processing times and higher fees elsewhere had encouraged many drivers to choose Wolverhampton. Council cannot accept responsibility for any loss or damage arising from 6 0 obj A Wolverhampton private hire driver who overcharged a customer, while taking her on an uninsured journey that wasn't pre-booked, has had her licence revoked. ( Please notify endobj Importantly, our driver conditions dictate that drivers must cooperate with reasonable requests from compliance staff authorised in other areas. ( ( Its quick, easy and totally free. It is only after these checks have been satisfied that an applicant can become a licensed driver. (Q@(((ER ( (( );R QG4s@4Q4 3G4PRSi PE%EPG4Q Contact us if you think it should be reopened. The council report also stated its licensing team prioritised drivers in its own area and had taken on 20 extra staff in the last year to deal with the volume of applications, with plans to appoint more. If you are not the intended recipient, an addressing or transmission error <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.04] /Contents 4 0 R/StructParents 0>> Our reference: 1386425, Response all information to be supplied.pdf, 96K Printed from https://www.whatdotheyknow.com/request/taxi_complaints_5 on May 02, 2023 00:03. Magistrates dismissed Sahrish Rahat Ayubs appeal against Wolverhampton Councils decision to revoke her private hire driver licence. ( ( Would you be willing to provide a witness statement? Every council in England would be told to carry out checks on all applicants. We use a state-of-the-art system which uses the same technology as can be found at Border Controls ePassport Gates in UK airports. <> The secret mine that hid the Nazis' stolen treasure. ( Wolverhampton council said it stripped licences from suspects immediately. endobj request. Putting things right Complaints process Other options Wolverhampton Council ( disseminate the information contained within this e-mail. If the applicant is renewing their licence or has held the same licence within the last 12 months, they must provide an HMRC Tax Check code to show that they registered to pay tax. If not, we will refer your complaint to the manager responsible for the service you're unhappy with. (Q@Q@QL(EPE% QKI@-%G4s@ %/4sHhy9 94 ) - QG4 sAE- !()hhJ'zVP(g -%(?i ))QCRPE RQHaEPE%- QI@E)i)hQEQE !BQKE u'49hbm8h! We will inform youif this is (ZNh ( (((((((((( (EPEPI-Nh9G4sG4 sG4sG4 S{4 This may only be completed by a General Medical Council (GMC) registered practitioner. ( Resolver is a totally free service that you can use to complain effectively. It is examining a range of proposals, including making taxi and private hire. might not provide that informationto you. City of Wolverhampton Council licensed Hackney Carriages and Private Hire Vehicles are referred to collectively as 'taxis' in this policy. Council's taxi licensing change aims to save money. ( Photo: Wolverhampton Council Drivers gathered outside. City of Wolverhampton Council takes taxi licensing seriously. ( Current guidelines allow councils to set their own driver standards, including whether to make the checks. It just seems like the budget line comes first above everything.. JFIF ` ` C list by name and contact details of private hire vehicle operators licensed to/by Wolverhampton council 2020 Number of Private hire taxi operators who have breached their operators licence conditions including name of operator and details of breaches from 2017 -2019, Information request View as HTML. The Local Democracy Reporting Service said that since the change in the law, Wolverhampton had invested heavily in its digital licensing service, reducing processing time and cost. Mr Ashford welcomed news of the government's proposals for tougher legislation. VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules. L thompson made this Freedom of Information request to Wolverhampton City Council . is a registered charity in England and Wales (1076346) ofWolverhampton Council . You can be certain that youre talking to the right person at the right time. ( ( On April 29, 2020, council officers received a complaint that Ayub, aged 25, had picked up a passenger who had not pre-booked, which is a requirement of both her private hire licence and car insurance policy. Simple! ( The BBC has been unable to determine whether the drivers accused of offences have faced criminal proceedings. What action has been taken by Wolverhampton council? Then like us on Facebook and follow us on Twitter. His comments follow reports last year that councillors in the West Midlands had criticised The City of Wolverhampton Council for operating a "more lenient" licensing system for private hire. Download ( "The first thing to say is that the majority of taxi drivers out there are working hard to make a living and are trained to actually help vulnerable people," said Phil Ashford, from the National Working Group (NWG) for tackling child sexual exploitation. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. Lib Dem campaigner Ian Jenkins, said: The council has turned a vital safety check into a cash cow. We take passengers safety and wellbeing seriously. Video, The secret mine that hid the Nazis' stolen treasure, Shooting suspect was deported four times - US media, King Charles to wear golden robes for Coronation, More than 100 police hurt in French May Day protests, MasterChef Australia host Jock Zonfrillo dies, Explosion derails train in Russian border region, Street piano confiscated as public 'break rules', Yellen warns US could run out of cash in a month, US rock band Aerosmith announce farewell tour, NFL player's daughter, aged two, drowns in pool. To pay your Parking and Bus Lane Penalty Charge Notices online you will need: your Parking and Bus Lane Penalty Charge Notices reference number your debit or credit card details Account details. Customer Engagement Officer The vehicle proprietor must be registered with the Information Commissioner's Please provide number of complaints received by council in relation to uber taxis from 2015-2019, Information request