The rubber grommet may have been inserted backwards. The heater may emit a slight, harmless odour when first used. Socit en Commandite par Actions Registered Office: 22-24 Boulevard Royal L-2449, Luxembourg). It is common to not notice the bulbs are burnt out until the last one goes. The mirrors on the rod look a lot like fan blades, curved to be either fat or slender, and their slow rotation, along with their shapes, creates the flickering effect that makes your electric fireplace look so tranquil while its heating your house. A buildup of dirt, debris, or damage to the rod itself can cause this. in. In smaller rooms, gas fireplaces can be off a lot of the time and in the warmer climates they may not come on at all unless the thermostat is set higher than the room temperature. If the flames seem to be working, but you hear a bit of a squeaking sound (along with crackling if your model simulates this as well), then it might just need a little bit of oiling. fireplace there are no user serviceable The LED driver performs the function of converting input sources of AC voltage into sources of current. You can create your listing free at DIYnot Local. Resetting to defaults will likely remove any custom settings in models of this type, so if you have this option available for your unit, be sure to only use this as a last resort and contact customer service for your particular unit to rule out other issues. particularly if the fireplace is an older model. Sometimes, your fireplace may cycle off quickly due to it being too big for your home. No Heat 5. When your temperature sensor has a short or open circuit, this error message will pop up. fix the flame on an electric fireplace: As the flame effects on an electric You can also call 888-346-7539 to reach a customer support representative. Before attempting to open your electric Today well talk about what you can do if the electric fireplace flame effect is not working. Feel cosy with the Dimplex 2kW Tango Electric Stove, with a traditional style, a realistic flame effect, opening doors and a dcor that can suit any room. electrical appliances, there is only so much that can be fixed without They can be found at most home improvement stores. In par. Access to the inside of your electric fireplace The reflected logs don't look like they are really there, and the fire effect looks decent, but lacks the appearance of a real fire. The wire has short circuited. The heater is either dirty or defective. Fix and if need be, replace your electrical connection that made your motor go defective in the first place. Can you repair an electric fireplace outside of a warranty? 3 Reasons Why Electric Fireplace Flame Effect is Not Working 1. Your heater is supposed to do that from time to time. If you hear grinding noises, it is probably a damaged flame rod. In these cases, a faulty bulb would not affect the flame effect. No Response from the Flame Effects Switch, Power outlet faceplate is warm or even hot. Dimplex Electric Fire Flame Effect Not Working [5 Easy Solutions] . You can try unplugging the Dimplex fireplace from the wall and replugging it after some minutes, inspect whether the bulbs have blown or even the motor has become defective, and replace them to fix the flame on your Dimplex electric fireplace. If youre savvy with electrics you may No chimney, flue or recess needed to give your home a much needed focal point. 1 Year Guarantee. Not all issues with an electric fireplace My Dimplex Electric Fire the Optiflame has stopped working , Appliance Technician 32,920 Verified Kelly and 87 other UK Appliance Specialists are ready to help you Ask your own question now Kelly, Appliance Technician 32,920 Satisfied Customers Highly accurate diagnostician with over 30 years experience! A dirty blower can cause whirring noises. your particular model of electric fireplaces then youll need to access the Troubleshooting your electric fireplace is quite a bit easier when you know how its supposed to work. Branded electric fireplaces, such as those that Stylish Fireplaces carries, can definitely be fixed after the guarantee has expired. Ensure to get the same model as the original. *Most gas fireplaces produce over 20,000 BTU of heat in a single room while the average size home requires only 90,000 BTU to heat the entire house. You may need to replace the heating elements. Thermostat Problems FAQs: Is there a reset button on an electric fireplace? If the noise continues with the fan off, check to see if the flicker rod is not rubbing against internal components when turning. Many of our electric fireplace models simply plug into standard 120-volt outlets, but other units require more complicated installation that include hard-wiring. It's cable reimagined No DVR space limits. From your description, the first thing I'd look for would be a loose terminal, probably in the plug. 9 Steps Guide, Are Ventless Fireplaces Legal In California? Are you a trade or supplier? If pushing the heater switch on/off does not change the situation then you will need to replace it. The most common issues with the flame on an With a multimeter, measure the resistance of the sensor. placed mirrors. Older electric fireplaces employ halogen bulbs inside, and these can certainly go out and require replacement over time. Required fields are marked *. The Heat DepotSharp StreetMiddletonManchesterM24 1AD. It may not display this or other websites correctly. Refresh your browser window to try again. Squeaking noises from an electric fireplace The furnace filter may be dirty, the capacitor may have stopped functioning or your heater motor has gone bad. Their telephone is 0344 879 3588. bulbs and it can be a rare occurrence for an LED light to fail in an electric Check the manual to see if your fireplace has one. If your log set does not light up any more than the log set must be replaced. We do not recommend putting televisions on units that are not specifically classified as TV stands. type of bulb your particular model of fireplace takes before ordering. The blower not working, the fireplace shutting off automatically, not turning on, producing no heat, the flame effect not working, error codes popping up, unusual noise from the furnace, the remote not working, and thermostat issues are all Dimplex electric fireplace common problems. The brand Dimplex provides electric fire flame effects with the highest realism. fireplace use electrical and mechanical components they can become worn out If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. In order to fix the flame on an electric Does anything else you plug into that socket work OK? To access our initial disclosure document, please click, Learn more about Product Partnerships Limited - opens in a new window or tab, Get the item you ordered or your money back. If the flicker motor or LED driver board is defective, you may have to replace them. The overheat cutout will be triggered if the ventilation slot at the bottom of the fireplace has been covered or blocked. them it may be that the rod is starting to seize up. Dimplex products come with their own troubleshooting guides, or a troubleshooting section at the back of the Product Service Manual. You may need to replace the capacitor. If your problem continues here are a few trouble shooting points: It is always recommended that you check with the television manufacturer for any restrictions prior to installing your Dimplex fireplace to ensure all restrictions are met. eBay (UK) Limited is an appointed representative of eBay Commerce UK Ltd (of Hotham House, 1 Heron Sq, Richmond upon Thames, Greater London, TW9 1EJ) which is authorised and regulated by the Financial Conduct Authority (with firm reference number 968972). Are Dimplex fireplaces expensive to operate? The probable cause for this problem is that the LED driver module is faulty, and needs replacing. A faulty LED driver can cause flames to stop working in an electric fireplace. Flame Effect Independent of Heat: Yes: Flame/Fuel Effect: Log: . the motor on an electric fireplace. Your can view our buying guides for many different types of electric fireplace here. Electric fireplaces are electrical The circuit breaker trips or blows a fuse when turned on. If the heater has not been in use for some time, the heater may be burning off any dust that may have accumulated while not in operation. Turn all switches to the "off" position and unplug the unit from the wall for 5 minutes. Open from 9.00am to 5.30pm, Monday to Friday. . If it's not, call customer service. may simply be a small cover or can be one that covers the whole back of the the other side of the fireplace. Many of the issues that can cause the Have you cleaned the blower? Help! While this option is not available on all models, check your manual to see if you have a reset option for your electric fireplace. The thermostatic controls mean you can set your fire to produce heat when the room drops to a certain temperature, helping to maintain comfort in your home. flame effects has stopped working. W. 540. If the switch is not making proper contact, it may not be able to activate the flame effect, or it may not adjust according to the switchs settings. If your problem continues here are a few trouble shooting points: Get 24/7/365 support with Aida. Can You Plug An Electric Fireplace Into A Surge Protector? How to open the access cover to All of our current products being produced meet CARB Phase 2 requirements. may also indicate a seizing rod. movement then it might be that the motor has a fault. Test your thermostat for continuity. Electric fireplaces typically use a similar It also does not contribute to indoor moisture or mold concerns. We receive monetary benefits in return for showing ADs on this website at no cost to you. We have a more detailed guide on how to open an electric fireplace here. You may have an issue with some internal control components if the heat doesnt come on at this point. In order to reach There are some common Dimplex electric fireplace error codes that users have to struggle with more frequently. generate the flames it has a motor that turns a rod on which the mirrors for of an electric fireplace and are what helps an electric fireplace to imitate Over time this bearing may start to seize 2 Remove the coals or pebbles from the front grate. (if your electric fireplace uses LED). Light should not be visible around the perimeter of the log set. Correct any issues as needed. You can find the right guide on our Product Downloads page. Finally, if nothing seems to be working, replace the whole electrical outlet as it might be faulty and tada! Can you replace the bulb in an electric fireplace? Well, your electric fireplace is much the same. Dimplex Electric Fireplace Problems [9 Easy Fixes] 1. Why is my heater turning off after a couple of minutes of operation? effects on your fireplace may not be working. Contacting Dimplex Customer Support. motor at one end, but at the other end its connected to a form of bearing that allows it to rotate freely. Check your manual to be sure and if youve lost the manual, check online before ordering an E12, as many vendors provide legacy documentation online for free viewing and downloads. Can You Use Single Wall Stove Pipe Outside. Sometimes mist is not produced to the level which it is required. Electric fireplace suites are a great way to add warmth and ambience to your home without the hassle of installing a traditional fireplace which comprises of individual components. Your owners manual is referring to the firebox portion only. All rights reserved. You dont need to be an expert electrician for this one. There is a problem with the mist production; the mist either gets cut out after 30 seconds or produces too much moisture. If you can hear the flame effect components struggling to move or squeaking Your unit may not be working because the electrical wires are loose or due to other mechanical issues in the flame settings. See what I use and my recommended tools here. Blank LCD screen, hot thermostat housing, blinking LCD pane, and being unable to set temperature are some common issues that happen with thermostats. nothing is being displayed then its likely that the, See your fireplace light but