{ *Rental Car Damage and Theft Coverage, when purchased as part of an annual plan, is not available to KS, TX, and NY residents. You could always resell the tickets. It's sad knowing this company will profit from some XO forgetting to collect their refunds and because of the shadiness of them not even reaching out to us, I wanted to post this here so you all would take the steps to get your refunds! The XCover claims process is quick, so keep a close eye on your emails to ensure there's no delay. Log in. Wondering if you should buy event ticket insurance with your Ticketmaster tickets? ", },{ But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. So, if something outside of your control comes up and you cant make it to the event, you want your investment to be protected. So I signed up for my refund, which they said would take 6-8 weeks to process. {{annualTravelBanText}} {{travelBanDateFormatted}}. We are redirecting you to our sign-in page. Terms of Use. How do I file a claim for Event Ticket Protector Insurance? When you have to cancel your plans to attend the concert or big game that youve been anticipating for months, there is little that can be done to console you. Good luck all :) Oh and I reached out to Ticketmaster multiple times and tried calling them about my refund and only got automated emails. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. You can take your How to Get Tickets for Her Shows in Las Vegas Adele has announced new shows for her Weekends with Adele residency at The Colosseum at Caesars Palace in Las V By continuing past this page, you agree to our Terms of Use. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. Add on Allianz Event Ticket Insurance with your next ticket purchase at Ticketmaster and protect yourself and your investment. Read our. Call: +65 6327 2210 Mon - Fri, 9:00 - 17:30 Singapore Time E-mail: sg.ticketprotectorsales@allianz.com For claims enquiries, please: Call: +65 6327 2215 E-mail: sg.ticketprotectorclaims@allianz.com To file a claim, please visit: https://www.allianz-assistance.com.sg/claims.html WHO IS YOUR INSURER? Terms of Use. Secure Get reimbursed 100% of your ticket cost if you can't go to your event due to a covered illness, injury, traffic accident, mechanical breakdown, and more. All documentation and information required for your claim can be found on your claim filing confirmation. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Unfortunately, there was a death in the family in April and we couldn't do the cruise. Initially I thought this was going to come with the refund for Abel's tour but thankfully, I called them up (1-866-884-3556) to check-in on when I'm getting refunded. Event ticket insurance protects you should you be unable to attend the event you have tickets for because of a covered circumstance. You can learn more about the scenarios that are covered by Allianz Event Ticket Insurance here. Ticket Insurance. The insurance component provides reimbursement for 100 percent of the ticket price including taxes and shipping charges. Here are a few things to keep in mind as you decide whether or not ticket insurance is right for you: Whether you believe youre a walking case study of Murphys Law or simply a practical person who likes to protect your investments, event ticket insurance can seem like a pretty good idea. That means, if you purchased a ticket to an event and the total was $75, you will get $75 back if you cannot make the event due to a covered circumstance. On . Allianz Travel Insurance products are distributed by . } When it comes to using these ticket marketplaces, the earlier you can advertise your seats online, the better. Youre not only investing your time and money so you can have a good time seeing your favorite artist or entertainer, sports team or theater production, but you might have to make other arrangements so you can be there live. *A travel supplier's cessation of operations due to its financial circumstances may not be available as a covered reason under all plans. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. You can learn more about the scenarios that are covered by Allianz Event Ticket Insurance, Covered illness or injury that prevents you or an event companion from attending the event, A family member is hospitalized or requires your care, Traffic accidents that prevent you from getting to the event, Your car suffers a mechanical breakdown within 48 hours of the event, Your plane or other common carrier experiences a covered delay while youre en route to the event, You are required to serve on jury duty after having purchased tickets to an event, You are relocated by your company and move over 100 miles away from your home, You are required to miss an event as a result of military orders, Some terms and conditions do apply. By continuing past this page you agree to our Tickets for Andrea Bocelli at Allianz Parque for 2023/2024 Events. How to get your money back from a ticket seller, Scamwatch: how scammers sneak into your text messages, Suzhichou scarf brushing scam: how it works and how to report it, 'My Wowcher mystery holiday was randomly refunded', Scammers are targeting Microsoft users with storage full emails. "acceptedAnswer": { Get a Quote. Refunds must be requested within 770 days of the original plan purchase date. Full refund. With event ticket insurance, your financial loss will be covered if you can't attend an event for any of the below reasons: There are a couple of different numbers, depending on what sort of query you have: 0345 641 9727 for anything to do with making a claim or making changes to your policy % How do I cancel Event Ticket Protector Insurance? 5 Making a claim Please phone 0845 641 9727, textphone 020 8666 9562 and ask for a claim form or write to: Missed Event Insurance Claims Department, PO Box 1900, Croydon CR90 9BA or email ticket.claims@allianz-assistance.co.uk giving your policy number and details of the event you are missing. Plans include insurance benefits and assistance services. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. To cancel your insurance, contact Allianz Global Assistance by visiting the Event Ticket Insurance page. I finally filed a claim with my bank and got the refund today vs having to wait a month for the refund! Do Not Sell or Share My Personal Information. These details will feature in the confirmation email that you received from the missed event insurance provider. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss. We can't attend the event because my husband has to work, which is a covered reason. For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. Thats where. Terms of Use. You can purchase Allianz Event Ticket Insurance with your ticket purchase on Ticketmaster. 1-866-884-3556. "text": "You can purchase Allianz Event Ticket Insurance with your ticket purchase on Ticketmaster. Non-Insurance benefits / products are provided and serviced by AGA Service Company. With Allianz Event Ticket Insurance, the total price you paid for your tickets will be covered if you cant attend the event for reasons including: Some terms and conditions do apply. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated A (Excellent) by A.M. Best Co., under BCS Form No. All tickets 100% authentic and valid for entry! }. Apparently this company banks on people forgetting they bought ticket insurance and despite it only being a refund of about $40, it's still worth it to get back since they ultimately didn't provide a service with that $$. But with Event Ticket Protector, they won't need to worry. Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? Plans include insurance benefits and assistance services. Please see below for more information regarding the impact of COVID-19 on Event Ticket Insurance for rescheduled or canceled events. It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. Or, you can also file an event ticket insurance claim by contacting the Allianz Global Assistance claims office at 800-334-7525. Pearl Jam will hit the road again in 2023. Buying event tickets is an investment. What is Allianz Global Assistance Event Ticket Protector Insurance? Allianz Global Assistances event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. The average price for an NFL ticket is about $84; but thats just for one seat, imagine that you bought tickets for your entire family of five.1 As for musicians, Beyonc, Billy Joel, Celine Dion, the Eagles, Paul McCartney and Sting are among the A-listers it costs more than $100 to see live in concert. Do Not Sell or Share My Personal Information. Its tough to stomach, especially when you consider the average ticket prices for the most in-demand events. Check a Claim. who has the best covid cover for travel insurance? Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. If I have Allianz ticket insurance and miss an event, can I get a refund? Read our, Do Not Sell or Share My Personal Information. Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. It's peace of mind offered by Allianz Global Assistance Event Ticket Protector(sm). For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. Buying ticket insurance when you get tickets at Ticketmaster protects your investment in the case of an emergency. How do I file a claim for Event Ticket Protector Insurance? << /Filter /FlateDecode /Length 4880 >> Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. . For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Bests 13 Financial Strength Ratings. 101-C series or 101-P series, depending on your state of residence and plan chosen. XCover. First off, there are no guarantees that your tickets will sell. Your session has expired. What is ticket insurance? Not only did I buy concert tickets, but I also bought ticket insurance from Allianz Travel Insurance which equated to just under $40. This site uses cookies to improve your user experience and analyze site traffic. Sign In. ", And ticket insurance such as Event Ticket Protector can give you the proactive peace of mind and reactive solution for dealing with a number of unanticipated circumstances. By continuing past this page you agree to our For WA residents,it may not be available in all plans. (Note: To determine the review period for your state, inquire with the Allianz Global Assistance team we'll tell you how to do so in a bit.) * Sometimes, we never know what life is going to throw our way. How do I file a claim for Event Ticket Protector Insurance? If you need help, Allianz Global Assistance representatives will be available 24/7. Travel insurance: which policies have the best covid cover? Twelve weeks later, I still had not received my refund, and I had no way to contact the company since they basically closed . And just when your frustration over getting sick, having a flight delayed or even getting in a car accident is about to boil over, you realize: youre not getting your money back. However, it is not clear if this would cover government advice. 3 0 obj If you purchase Allianz Event Ticket Insurance when buying your tickets on Ticketmaster, and you are unable to make it due to a qualifying circumstance, youll get reimbursed for your tickets. Get Help. Tickets will arrive in time for your event. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. a doctor's note for the illness causing your symptoms. "@type": "Question", In addition, with Allianz Event Ticket Insurance, youll get access to the Allianz Global Assistance 24-hour hotline for help with medical, legal or travel-related emergencies. Plans only available to U.S. residents and may not be available in all jurisdictions. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Can I get a refund for a cancelled or postponed event? But youll be happy you purchased it when youre refunded the ticket price for a show, game or concert that you simply couldnt attend for a covered reason. Insurance benefits are underwritten by Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. The truth is that paying for insurance to guard against this is a waste of money. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. Claim Status | Allianz Global Assistance. Please note that your cancellation rights are no longer valid after this initial 21-day period. All documentation and information required for your claim can be found on your claim filing confirmation. Terms, conditions, and exclusions apply. "name": "How do I buy event ticket insurance? "mainEntity": [{ Life can sometimes throw a wrench in plans that youre really looking forward to, and when it does, Allianz Event Ticket Insurance has you covered. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. Customers of Missed Event Insurance . And the 15F tailgate temperatures, unfortunately, are less likely to bring you back to health than plenty of rest and medicine. Buying event tickets is an investment. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. The insurance component provides reimbursement for 100 percent of the ticket price including taxes and shipping charges. Coverage includes the ticket price, taxes, convenience fees and shipping charges along with other eligible event-related items that have been added to your order, such as parking. Money & Insurance Insurance Travel Insurance Company Allianz Global Assistance Allianz Global Assistance Reviews 28,311 Great 3.9 VERIFIED COMPANY www.allianztravelinsurance.com Visit this website Write a review 3.9 28,311 total 5-star 75% 4-star 5% 3-star 3% 2-star 2% 1-star 15% Filter Sort: Most relevant KR Kristin 1 review US A day ago If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. Just a tip for those of you feeling sketched out by these companies like I was, Scan this QR code to download the app now. Use this tool to calculate all purchases like ski-lift passes, show tickets, or even rental equipment. View a complete list of scenarios that would be covered under Allianz Event Ticket Insurance. If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. Allianz refused to provide me with any type of refund, despite having reports directly from my doctor explaining this condition was not pre-existing. See your plan details for additional information. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. Covered reasons include (for example): Sudden covered medical emergencies Death of a family member or companion Mechanical breakdown on the way to an event Traffic accident while enroute to the event Jury or military duty It works quite simply; for a small percentage of your ticket price, you gain coverage that provides you a refund for your purchase. Watching the game on TV and or listening to the artist on your earbuds just isnt the same. Chat to a live agent or send us a message, Don't buy: why paying extra for some ticket insurance is wasting your money, Are you looking for comprehensive cover for Covid cancellations? At the end of last year I bought five tickets to see Abba Voyage in London on 5 January from Ticketmaster. By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. Please make sure to get refunded from your concert ticket insurance, guys! Yes - If customer is prevented from attending because of a government mandate, this is covered. The insurance company, Allianz Assistance, are completely separate to Ticketmaster, so it's them you'll need to contact with any queries about your policy. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. Due to travel restrictions, plans are only available with travel dates on or after, Due to travel restrictions, plans are only available with effective start dates on or after, Ukraine; Belarus; Moldova, Republic of; (North) Korea, Democratic People's Rep; Russian Federation. Seats together. How do I file a claim and get a refund if I have ticket insurance? Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. Your plan just has to be updated within 770 days of your original purchase. If you purchased ticket insurance for an event and no longer can attend, you can file a claim online at eventticketprotection.com/tm. When should I purchase Allianz Global Assistance Event Ticket Protector Insurance? However, in the case of illness, missed flights and other unfortunate scenarios that may impact your ability to attend the event, you may not have a sufficient window of time to advertise your seats online and get them sold. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. With Allianz Event Ticket Insurance, youll get 100% of the ticket price returned to you if you cant make the event for a number of eligible reasons, including covered illness, airline delays, traffic accidents and more. Plus, when you really need them the most, theyre there for you. I decided not to attend the event and I have event ticket insurance. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. . Do Not Sell or Share My Personal Information. {{travelBanText}} {{travelBanDateFormatted}}. Allianz Partners Australia has launched a new self-service refund portal that will automatically calculate the premium refund that customers impacted by COVID-19 might be entitled to,. You probably wont be happy that you need to use your event ticket insurance. Date of experience: 24 . Can I get a refund? When compared to these reselling options, event ticket insurance is not only more efficient and reliable, but it may be the only option you have to receive the full value you spent on your seats on short notice. Thats why event ticket insurance exists to protect the investments fans make in seeing their favorite teams, acts and shows live. Plans only available to U.S. residents and may not be available in all jurisdictions. Plan(s) only available to U.S. residents and may not be available in all jurisdictions. It doesn't apply to housemates who aren't family members or due to attend the event. You want to see Bruce Springsteen sing Born in the USA but youre stuck in Toronto during severe snowstorms. Yes - If customer is prevented from attending because of a government mandate, this is covered. Any NonInsurance Assistance services purchased are provided through AGA Service Company. Israel; Jamaica; Republic of Ireland; Northern Ireland; This is a test environment. We will liaise with them to determine if the claim is covered under your policy . Your tickets wont be refunded if youve simply changed your mind. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. "@type": "Answer", When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. Youre not only investing your time and money so you can have a good time seeing your favorite artist or entertainer, sports team or theater production, but you might have to make other arrangements so you can be there live.