Had a wonderful time during our stay at the Royalton Chic. Tripadvisor performs checks on reviews. The Royalton Riviera Cancun is celebrating its one-year anniversary this week. Royalton CHIC Cancun Pictures and Video - click to enlarge images or play videos . The Royalton Chic is situated in the heart of the hotel zone in Cancun which can be a benefit or a disadvantage depending on what type of vibe you're going for during your stay. This is another example of this resort not being a great option for those who are looking for a more relaxed vacation setting. DonJulio 70 is available at some locations for DC members, but we encountered being told we had to pay $10 for that in some places in the resort and for sure in L18. Some had fresh fruit. On the smaller side but we had a good time our first day there in it. Kevin brought my bags up very quickly and My butlers Maria & Axel were very professional and welcoming. The rooftop pool is ok, but I've been to much better ones (make sure you know the rules before you go up there (like what's free, what's not, where to sit, etc..) Overall, a smooth stay, aside from a few hiccups during check-in. It's easily the busiest dining option though it also has a lot of seating to make up for that which means it can get loud while you're ordering food at each station. Coffee shop and ice cream we all tried it ordered iced coffee from there and tried the ice cream and cookies and little sandwiches, nice little option. From here, you can gaze southwards across the many other hotels making up the famous Zona Hotelera. This was a great escape for us from the loud music and party vibe of the rest of the resort, but once the normal schedule for events resumes and more people start booking stays, the rooftop will likely become busier. It was amazing. Another benefit to the hotel zone is the stretch of sandy beaches. The next day they would move us to the 14 floor and they took care of moving everything for us. Soak up the sun by the rooftop pool, unwind in an elegant cabana with your favorite cocktail and savor refined Mexican cuisine all while enjoying panoramic views of the Cancun shoreline. Restaurants If you have a large group like we did, they split us up 10 and 4 but still served us family style, so they brought us out different appetizers and entrees, instead of us getting to select, it was that way at Italian Grazie, Asian Jade and Roof Top Level 18. My friend and I visited this resort for 7 nights and really enjoyed our time. We did order room service for breakfast one morning. I recommend the nachos and the tacos which I made carne asada instead of Al pastor. Related: Cancun essentials: Everything you need to plan the perfect Mexico getaway. Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. Thank you Luis (the butler) Martin and Victor by the beach club area for the great service. Emmanuel was our butler, very nice guy and was on top of whatever we needed. The resort map on the TV was blurry, and there was no easily-spotted signage to point me in the right direction. 4x points for purchases made at restaurants worldwide, at U.S. gas stations, on wireless telephone services purchased directly from U.S. service providers and on U.S. purchases for shipping. We weren't given any recommendations and were urged to stick with hotel dining instead. Floors: 16. You are given two designated butlers for your stay (daytime&night) ours were Axel and Maria who made it very convenient to cater to our needs via whats app! Main Pool- Nice pool, but if that were my only option I might have been a little disappointed. We did have to fill out a health questionnaire, but this extra step wasn't a hassle and immediately gave us the impression that they were taking safety precautions seriously something my companion and I both appreciated. My spouse and I stayed at this resort the past week and I would say I have no complaints besides I wish I couldve stayed longer! The beautiful, private, white sand beaches are absolutely swoon-worthy! Additionally, the check-in counters had plexiglass separators between guests and the desk agents checking us in. We are thrilled to hear that you and your best friend had a lovely girls trip with us. Sink your toes into the soft sand and enjoy a delectable meal accompanied by warm tropical breezes, views to the horizon, and the perfect company. Massages We had a few that did a couple massage and loved them, full massage with facial. Its not a crowded pool. ON our final night we came back to a cognac bottle in our room which was an attempt to makeup, but It would've been nice earlier on during the stay, and unfortunately, it was unopened by us. Related: Why all-inclusive resorts are more attractive than ever following the pandemic. The swim-up bar got a bit crazy during the end of the day with some partiers, but we were able to grab drinks and swim toward the other end of the pool to relax. Our Sports Event Guarantee ensures you can cheer on every major international match from SCORE Sports Bar and Lounge while dining on traditional pub food and celebrating with premium drinks. You get a three-course meal: a starter, sushi and a main dish. Many travelers enjoy visiting Zona Arqueologica El Rey (4.1 miles) and Scorpions Temple (1.3 miles). Laura, Erik, and Keno. We were expecting to get our rooms first since we had been there for hours by this time, but nope they took them first. is a senior content operations editor for TPG focused on helping our broader editorial team bring news, features and advice to our readers. When it comes to nightlife, the vibe matters. Receive a 7% discount off standard rates for reservations of standard guest rooms at hotels that participate in the Marriott Bonvoy program when you book directly. As someone who generally hates ordering through the phone, this was a nice touch. As soon as we arrived we were greeted with warm hand towels and beverages as Kevin brought our bags after check in with a bright smile. Roof top pool We were diamond so no extra cost for us, it was gorgeous up there, but the wood decking hot, where shoes to the pool steps and be careful a little slick. I upgraded to Diamond Club , was it worth the money? All in all we had a lovely experience and will 10/10 recommend. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Kukulkan Km 9.7 Lot 13 C Mz 51, Cancun, QR, 77500, Mexico . The towel service with Royalton resorts is always great. Certain hotels have resort fees. Enjoy Complimentary Marriott Bonvoy Gold Elite Status with your Card. So, go and enjoy yourself. With DC you have horderves and top shelf beverages at your private check in which is great after traveling. Nice variety and they will restock daily with what you ask for. The Royalton Chic Suites Cancun Resort and Spa is proof that "vibe" matters. You could also choose from an assortment of baked goods, takeaway snacks and gelato, but we were mainly interested in the caffeine options. This resort certainly wouldn't be my first pick if you want a relaxing escape. Diamond Club. Keno came on strong and we all thought what a great butler, well turns out not so much he was a lot of talk but not much behind the action. On the plus side, the Royalton Chic is a quick 20-minute drive from Cancun International Airport (CUN) and is surrounded by touristy restaurants, bars, and activities. Also, the Diamond Club beach waiters Martin and Angel were THE BEST they took care of us from sun up to sun down. Now $375 (Was $592) on Tripadvisor: Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Cancun. The staff is very friendly The Bad: The food at almost every restaurant is average at best. The servers at the pool are lovely - special thanks to Levi and Omar for taking care of us so nicely. Felipe was great with room service, Brandon was an awesome server at the 16th floor rooftop pool. We are also happy to hear that our VIBETeam, including Manuel, Alejandro, Ernesto, and Violeta, added to your experience with their amazing energy and entertaining efforts. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. We gathered most information from other butlers. They have a talent of making you feel like the most important guest in the world. The Royalton Chic is situated in the heart of the hotel zone in Cancun which can be a benefit or a disadvantage depending on what type of vibe you're going for during your stay. If you are looking for a quiet place, look for something else. Service is less than expected. Sports bar DJ here a couple of nights and they were great at getting the crowd involved, service here could be a little slow, but order 2 drinks at a time, all you have is time so just enjoy or walk out and get a drink from the martini bar. We upgraded to Diamond Club which I highly recommend to have a full all inclusive experience. The overall vibe was more relaxed (no belly dance performances mid-meal), and the food was excellent. Erick texted me so that I could message him, again what a dream. Lastly one of my favorite things DC offered was access to the rooftop pool. Royalton Chic Cancun, an Autograph Collection All-Inclusive Resort (Mexico). We booked a rental car for our trip to Mexico (which I enjoyed having but may not be the best choice for any nervous drivers), and there was complimentary valet parking at the resort. We were hungry by this time, so we headed to the buffet lunch. Again, Erick was amazing and was there for moving our things and taking care of every detail. Be sure to ask for Ricardo & Ernesto breakfast time because they will definitely take care of you. While the party scene certainly isn't what I look for in a vacation, I can definitely see how the Royalton Chic could be a great place to meet people and have a fun Cancun vacation when it's in full swing. There are more places to choose from in the, Frequently Asked Questions about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. The amount of effort the animation team puts into entertaining the guests is amazing. Not sure about service because we didnt hang out there much. There was a mix-up, and I didn't have DC and had to upgrade at the front desk. Offer ends 5/3/23. This is a great place if you want a lot of entertainment. The Ugly: If you come from the States expecting to experience the 5-star resort that they claim to be, you are going to be disappointed. A little disappointed in the Mexican corner I mean we are in Mexico I wanted to see fresh guacamole and pico de galo galore, of course its not everyones favorite, just mine . The Royalton Chic Suites Cancun Resort and Spa is an adults-only, all-inclusive resort set to join the Marriott Bonvoy family later this year, so we decided to check it out now that travel is returning and many are looking for their first escape after more than a year of staying at home. The CHIC Suites Resort and Spa is Royalton's newest All-Inclusive in Cancun. I hope to return soon! From other butlers, you could see them taking care of their guests. Our butler was not helpful at all. Food was great and view was wonderful. Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. On the plus side, the Royalton Chic is a quick 20-minute drive from Cancun International Airport (CUN) and is surrounded by touristy restaurants, bars, and activities. The only downfall is you have to pay extra for top shelf liquors there but our Bartender Luis and server Brandon took great care of us and were sure we did not go without. With its modern design and luxurious amenities, this stunning resort truly has something for everyone. I hope to return soon!More, Dear odysuarezThank you for taking the time to write your review of our property on TripAdvisor and be a reference to future guests, your comments are very much valued. There is a spa at the resort, but it's hard to find. He was really friendly and highly responsive to our needs and questions. I'm a plus-sized traveler, which made dining uncomfortable no matter where we went. Thank you again for your review and we hope to welcome you back in the future CHIC Regards! Our first full day there, we took an afternoon walk just to see what was down the hotel zone strip. Royalton CHIC Cancun. Special thanks to Manuel, Alejandro, Ernesto and Violeta for making our team here so much fun. We were very pleased with our new room. We had some that had king beds and some that had two queens both rooms were pretty much the same. With DC you receive your butler and not sure where it got mixed up, but I didn't meet our butler until day 3 of our 4-day stay (we confirmed DC Day 2). We were unable to try out all of the dining options, but here's a quick rundown of the places we did get to check out. Designed for entertaining, your loved ones can dine together on gourmet meals, enjoy cocktails on the private terrace, and take in the resort's best ocean views from the outdoor Jacuzzi, then retreat to elegant bedrooms, each with a Jacuzzi and private terrace. If youre interested in the spa be sure to reach out to Emilio for better deals and request Lily as your masseuse they took great care of me and the spa also offers a steam room/sauna. internal & external communication, staffing, and inventory. Conveniently located restaurants include Taqueria Los Chachalacos, The Surfin Burrito, and Natura. What food & drink options are available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? Terms apply to the offers listed on this page. Hennessy cognac is available to DC members in the resort but when you order that on L18 you have to pay $10 bucks. Perfectly located in the exciting heart of Cancuns famed Hotel Zone, we are just 35 minutes from Cancun International Airport and close to luxe shopping, nightlife, ancient Mayan sites, and more. Shae Dureault x7272. Whether unwinding on our private white-sand beach or dancing with CHIC Angels at our Rooftop Cabana Lounge pool party, Royalton CHIC Cancun is where you can Party Your Way in the glimmering heart of downtown Cancun. 2023 Royalton CHIC Cancun. The hand-held shower head had much better water pressure. Royalton CHIC Suites Cancun Resort & Spa offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Marriott Bonvoy Business American Express Card, 1st look: Starlux Airlines' stylish premium economy, economy cabins on the new Airbus A350, The best Caribbean resorts, from boutique literary haunts to exclusive private-island escapes, Today only: Stack deals to book flights to Europe from just 6,000 points, Best spring break cruises for college students and families. This is one other reason we picked Royalton was because of the food, and this resort didn't disappoint food wise. We will be sure to pass along your kind words to them and the rest of our team, including Alejandro, Levi, and Omar. The staff was very polite and . In Punta Cana, we had premium liquor throughout the resort, so not sure what the mix-up is in Cancun. The concert venue outside was also another area that was probably a live music lover's dream pre-pandemic, but it wasn't as enjoyable when having to stay six feet apart and in your chairs. Overall, I think this place is great for the carefree turn up crowd. The 1200 room resort offers a multitude of dining options, a wide range of bars and even more activities to keep the whole family entertained. Pools Diamond club pool - where we spend most of our time, service was good, and we never had an issue getting chairs for our group. For an explanation of our Advertising Policy, visit, (Photo by Madison Blancaflor/The Points Guy). Plus, earn an additional Free Night Award after you spend $60K in purchases on your Card in a calendar year. See 5,067 traveler reviews, 7,729 candid photos, and great deals for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, ranked #33 of 274 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. It was a little unorganized for us the first night because we couldnt unpack, but no biggie the rooms were both clean and very nice (will post pictures). Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. Staff was attentive without being overbearing in most cases. *** Big shout out to Angel who was out waiter at Jade*** He made up for a lot of the issues we dealt with by his service. Nestled between the crystal-clear waters of the Caribbean Sea and the Nichupte Lagoon, Royalton CHIC Cancun is a trendy adults-only oasis that offers an unparalleled vacation experience. Up here, you can take in views of Cancun's lively strip, while swimming . Personally, I care less about touristy bars and clubs and more about checking out local favorites and having a relaxing vacation on the beach. Blue Diamond Hotels and Resorts Inc. All rights reserved. So happy we got him. Considering we were in the middle of the hotel zone, I'm shocked that we were unable to get any local recommendations (we were looking for local fare, but at the very least, I figured we'd get pointed toward Senor Frogs or Coco-Bongo). Since Royalton Luxury Resorts will be joining the Marriott Bonvoy portfolio, I was excited about the prospect of earning Bonvoy points especially after a year of little to no earning. We may receive compensation when you click on links to those products. A total of 12417 have reviewed the Royalton Chic Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults-Only, giving it a rating of 4.5, on a scale of 1-5. Tantalizing flavors, distinctive indulgences, and stylish social spaces await your discovery in our upscale restaurants and bars. An Autograph Collection All-Inclusive Resort - Adults Only. They had engaging entertainment each night and the vegas-ish rooftop party vibe was just as described. We did get a surprise performance mid-meal from a belly dancer. We were about to purchase but the guy behind the desk was not wanting to work with us at all and was kind of rude so instead of making a sell from our large group they got nothing from us. We got our bracelets and were told what floors we would be on and met our butlers. With this in mind, I'd consider booking your stay through the Chase Ultimate Rewards portal if you plan to stay at the resort in the near future. And while there is certainly a lot of beach to enjoy, those who aren't interested in the party scene might want to check out a resort outside of the hotel zone. Your room key is your resort bracelet best invention ever, we knew this about Royalton as most of us have stayed in other Royalton Resorts in Dominican (Chic) and Rivera Maya (Royalton Riveria Cancun). Dos XX (draft-only cans are ok ) and Sol Cerveza are just not cutting it for those of us that only drink beer. Not to mention impeccable service from our server Ernesto! Royalton CHIC Cancun offers guests an exclusive vacation experience with an upgrade to Diamond Club. You can find a full menu through the TV, place your order and then have someone call your room to confirm. This site does not include all credit card companies or all available credit card offers. The drinks are very watered down. Nothing but good things to say here :) Overall aside from the issues, I made sure to have a good time and I know 100% other guests had an amazing time.
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